Salesforce Skills as a Pardot Administrator

Running your marketing initiatives as a Pardot administrator is a very important role, but with advancements to Salesforce marketing offerings and technology, it is increasingly important to have a well-rounded knowledge-base of your true marketing potential. 

There are situations where a Pardot administrator may have little to no access to Salesforce. This is not ideal for multiple reasons.

First, knowing your data and what is available to use that exists in Salesforce—whether that means keeping data integrity across platforms, syncing new Pardot data to Salesforce, or even utilizing new data available in Salesforce such as field values or objects.

Second, taking advantage of incorporating tools such as B2BMA that allow you to pull first-touch/last-touch information marketing data, or Connected Campaigns that allow you to view and associate performance campaign metrics such as percent of unique opens for not just the child campaign but the parent campaign as well.

Lastly, having some Salesforce knowledge allows you to more effectively prepare for future Pardot releases, such as the Spring 2021 release that requires Salesforce SSO.  

  • Streamline sales and marketing work; be on the same page and share pertinent knowledge
  • Feel empowered to take your marketing to the next level
  • The direction the platforms are heading, Pardot admins can no longer remain siloed—they must branch out into the Salesforce world if they haven’t already. 

To view the full post, visit the original contribution here!


Published by Lori Trzcinski

Lori Trzcinski is a Salesforce Marketing Champion and leads the Philadelphia Salesforce Marketing Cloud Marketers Group. She is a Certified Marketing Cloud and Pardot Consultant who is also a Salesforce Advanced Administrator. She is a marketing manager turned consultant with a passion for all things martech—especially helping people to bring their marketing goals to life through the use of the ever-growing number of technology options available.

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